Returns are subject to the following policy:
- You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs. If the product is damaged or missing pieces you may be subject to a 15% restocking fee, subtracted from your refund.
- You must be the original purchaser and have a copy of the invoice or the invoice number.
- All items returned must have all components and be in the original packaging.
- No refunds on special-order items.
- All returns are subject to applicable restocking (15%) and credit card fees.
- Please allow up to 30 days for all returns to process and reimbursement.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.